Mentions légales

1. Owner of the Website

In compliance with Law 34/2002 (LSSI-CE), the following information is provided regarding the owner of this website (the “Site”):

  • Owner: VIVID RECOVERY, S.L. (“VIVID”)
  • Tax/VAT ID (NIF): B24781874
  • Health Registry (RGSEAA): 26.026276/M
  • Registered Address: C/ de Francisco Silvela, 88, Esc. 1, Puerta F, 28002 Madrid, Spain
  • Email: vividrecoverylabs@gmail.com
  • Tel: +34 661 562 607
  • Hosting/Platform: Shopify

2. Purpose of the Site

The Site provides corporate information and enables the online sale of dietary supplements imported and distributed by VIVID in accordance with applicable health regulations.

3. Terms of Use

Access to and use of the Site is subject to this Legal Notice, our Terms of Service, Privacy Policy, and Cookie Policy. By using the Site, you agree to these terms. If you do not agree, please do not use the Site.

4. Intellectual Property

All trademarks (including the VIVID brand), trade names, logos, text, graphics, photographs, videos, designs, source code, and other content on the Site are owned by VIVID or its licensors and are protected by intellectual property laws. Any reproduction, distribution, public communication, transformation, or other use without prior written authorization is prohibited, except where legally permitted.

5. Links and Third-Party Services

The Site may include links to third-party websites or services (including carrier tracking, payment gateways, or social media). VIVID does not control and is not responsible for the content, privacy policies, or practices of third parties. Use of third-party sites is at your own risk.

6. E-Commerce Information

Purchases made through the Site are governed by our Terms of Service and Returns & Refunds Policy.

Prices shown include Spanish VAT unless stated otherwise. Shipping and any applicable customs charges are calculated at checkout before the order is finalized.

7. User Obligations

You agree not to misuse the Site, including (without limitation) by introducing malware, attempting unauthorized access, scraping data, or using the Site for unlawful purposes. VIVID reserves the right to restrict or block access to users who breach these obligations.

8. Availability and Liability

VIVID aims to keep the Site functioning and secure but does not guarantee uninterrupted, error-free operation. VIVID shall not be liable for damages arising from: (i) interruptions or errors in access; (ii) viruses or malicious code beyond our reasonable control; (iii) improper use of the Site by the user; or (iv) third-party content accessible via links.

9. Data Protection

Personal data collected via the Site will be processed in accordance with our Privacy Policy. Because the Site is hosted by Shopify, certain personal data may be processed by Shopify and its service providers (including outside the EEA) to provide the service, under appropriate safeguards.

10. Consumer Information & ODR

If you are an EU consumer, you may access the European Commission’s Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr. You can also contact us directly at vividrecoverylabs@gmail.com to submit queries or complaints.

11. Governing Law and Jurisdiction

This Legal Notice is governed by Spanish law.

  • For non-consumer users: The parties submit to the exclusive jurisdiction of the Courts of Madrid (capital).
  • For consumers: The legally applicable forum (domicile of the consumer) will apply.

Last updated: February 5, 2026